Terms

01Who we are and acceptance of these terms

These terms are issued by TRESONANT.AI LTD, registered in Northern Ireland under company number NI739783, registered office at 3 Moat Street, Donaghadee, Northern Ireland, BT21 0DA ("Tresonant", "we", "us"). "Tresonant" is a trading name of TRESONANT.AI LTD.

Part A applies to your use of the website tresonant.co. Part B is an end-user licence agreement ("EULA") applying to any mobile application published by us on the Apple App Store or Google Play (the "apps"). By using the website or installing an app, you accept the applicable Part together with this section and sections 17–18. If you do not accept them, do not use the website or the apps.

Nothing in these terms affects statutory rights that cannot be excluded or limited by agreement, including rights you hold as a consumer under UK law.

02Part A — Use of the website

The website is provided free of charge for information about Tresonant and its services. We may modify, suspend or withdraw any part of the website at any time without notice. We do not guarantee that the website will be available, uninterrupted or error-free, though we aim for all three.

03Part A — Intellectual property

The website and its contents — text, design, logos, diagrams, code and layout — are owned by or licensed to Tresonant and protected by copyright, trade-mark and other intellectual-property laws. You may view, download and print pages for your internal business evaluation or personal reference. You may not reproduce the website's content commercially, scrape it systematically, remove attribution, or use the Tresonant name, wordmark or mark in a way that suggests endorsement or affiliation, without our prior written consent.

04Part A — Acceptable use

You must not:

• attempt to gain unauthorised access to the website, its hosting infrastructure or any connected system;
• introduce malware, or probe, scan or test vulnerabilities without written authorisation;
• use the website in a way that breaches applicable law, infringes third-party rights, or imposes disproportionate load on the service;
• misrepresent an affiliation with Tresonant.

We may restrict or block access in response to a breach of this section and may report unlawful activity to the relevant authorities.

05Part A — Content disclaimers

Website content is provided for general information about our capabilities. It is not engineering, legal, regulatory, medical or financial advice, and it does not create an engagement or professional relationship. Scenario descriptions are illustrative, not accounts of client work. While we keep the site accurate and current, we make no warranty that its content is complete or free of errors, and we may change it at any time.

06Part A — Third-party links

The website may link to third-party sites (for example the ICO's website). Those sites are outside our control; a link is not an endorsement, and we are not responsible for their content or their handling of your data.

07Part A — Liability for the website

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of Northern Ireland.

Subject to that paragraph: the website is provided "as is"; we exclude all implied warranties to the extent permitted by law; and we are not liable for loss of profits, business, goodwill or data, or for indirect or consequential loss, arising from use of (or inability to use) the free website. Our total aggregate liability to you arising out of or in connection with the website is limited to £100.

08Part B — The apps and these terms

Part B applies to each app published by TRESONANT.AI LTD on the Apple App Store or Google Play, including any future enterprise companion or monitoring applications. Specific apps may have supplemental terms presented in-app or on their store listing; supplemental terms prevail over Part B to the extent of any conflict for that app.

These terms are between you and Tresonant, not with Apple Inc. ("Apple") or Google LLC ("Google"). Your use of the App Store and Google Play is additionally governed by their own terms.

09Part B — Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app, for its intended purpose, on devices you own or control, in accordance with these terms and the applicable store's usage rules. For apps distributed through the Apple App Store, the licence is limited to use on Apple-branded products as permitted by the App Store's Usage Rules, including Family Sharing where enabled.

You may not copy (except as necessary for normal use and backup), modify, translate, reverse-engineer, decompile or create derivative works of the app except where applicable law permits it notwithstanding this restriction; nor rent, lease, sell, sublicense or redistribute the app; nor use it to build a competing product from its non-public elements. All rights not expressly granted are reserved by Tresonant and its licensors.

10Part B — Your content

Content you create or upload in an app remains yours. We claim no ownership of it. You grant us only the limited licence necessary to host, process, transmit, back up and display that content in order to operate the app for you, for as long as your account exists (plus the backup-purge window described in our Privacy Policy).

You are responsible for having the rights to the content you submit and for ensuring it is lawful. We may remove content where the law requires or where it presents a security risk, and will tell you when we do unless prohibited.

11Part B — Acceptable use of the apps

You must not use an app to break the law, infringe others' rights, transmit malware, attempt unauthorised access to any system, or interfere with the app's operation or other users' use of it. Monitoring-type features may only be pointed at systems you own or are authorised to monitor. Accounts are for the registered user (or organisation seats, where offered); credentials must not be shared.

12Part B — Subscriptions and billing

Some apps or features may require a paid subscription. Where offered:

• Payment is collected by Apple (App Store billing) or Google (Google Play billing) through your store account — we never see your full payment details.
• Prices, tiers and billing periods are shown in the app and store listing before you pay.
• Subscriptions auto-renew at the end of each billing period unless cancelled.
• To cancel, use your store's subscription settings (App Store: Settings → [your name] → Subscriptions; Google Play: Play Store → Profile → Payments & subscriptions) at least 24 hours before the current period ends; cancellation takes effect at the end of the period already paid for.
• Price changes will be notified in accordance with store rules before they apply to you.

13Part B — Refunds and UK cooling-off

Refunds for store purchases are handled through the store you bought from, under Apple's or Google's refund policies: request via reportaproblem.apple.com or Google Play order history respectively.

UK consumers: for digital content you normally have a statutory 14-day cooling-off right. By choosing to access or download paid digital content immediately, you expressly consent to immediate supply and acknowledge that you lose the 14-day cooling-off right in respect of that content once supply begins. For subscriptions, this waiver applies to the period already begun; your right to cancel future renewals (section 12) is unaffected. Nothing in this section limits your statutory rights where digital content is faulty, including your rights under the Consumer Rights Act 2015 to a repair, replacement or refund.

14Part B — Termination

You may stop using an app and delete your account at any time (see the deletion process in our Privacy Policy). We may suspend or terminate your licence if you materially breach these terms, if we are required to by law or by a store, or if we permanently discontinue the app — in the last case we will give reasonable advance notice where possible, and any statutory refund rights for unexpired paid periods are unaffected.

On termination the licence ends and you must delete the app. Sections that by their nature survive (your content ownership, liability, governing law) survive termination.

15Part B — Apple and Google provisions

For apps obtained from the Apple App Store, you and we acknowledge that:

• these terms are concluded between you and Tresonant only, not with Apple; Apple has no obligation to furnish maintenance or support for the app;
• in the event of failure of the app to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation;
• Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability claims, regulatory-compliance claims and consumer-protection claims;
• in the event of a third-party claim that the app infringes intellectual-property rights, Tresonant, not Apple, is responsible for its investigation, defence and settlement to the extent required by these terms;
• you represent that you are not located in a country subject to a relevant government embargo and are not on any relevant restricted-parties list; and
• Apple and its subsidiaries are third-party beneficiaries of Part B and may enforce it against you upon your acceptance.

For apps obtained from Google Play, your use is also subject to the Google Play Terms of Service, and Google is not a party to these terms and has no liability under them.

16Part B — Liability for the apps

Nothing in Part B excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited. If you are a consumer, nothing in Part B affects your statutory rights, including under the Consumer Rights Act 2015.

Subject to that paragraph: we are not liable for losses that were not foreseeable when these terms were accepted, for losses not caused by our breach, or for business losses where you use an app as a consumer. For business users, we exclude implied warranties and are not liable for loss of profits, business, goodwill or data or for indirect or consequential loss; and our total aggregate liability arising out of or in connection with an app in any 12-month period is limited to the greater of (a) the amounts you paid for that app in that period and (b) £100.

Apps are decision-support tools. You remain responsible for decisions made, and for compliance obligations owed, in your own organisation.

17General — governing law, courts, severability

These terms, and any dispute or claim arising out of them (including non-contractual disputes), are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction — save that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in your home courts, and you retain the benefit of any mandatory consumer protections of the law of your place of residence.

If any provision of these terms is found invalid or unenforceable, that provision applies to the maximum extent permitted and the remainder stays in full force. A failure to enforce a provision is not a waiver of it. These terms, together with the documents referred to in them, are the entire agreement regarding the website and apps. We may update these terms; the effective date above will change, and material changes to app terms will be notified in-app or via the stores before taking effect.

18Contact

TRESONANT.AI LTD
3 Moat Street, Donaghadee, Northern Ireland, BT21 0DA
Company No. NI739783
sales@tresonant.co